FAQs
What Shipping Methods Are Available?
We offer both standard and express shipping options. All orders include tracking information, which will be provided once your order has been dispatched.
Do You Ship Internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How long does it take to process an order?
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order has been shipped.
What Payment Methods Are Accepted?
We accept all major payment methods including Visa, MasterCard, American Express, Apple Pay, Google Pay, Shop Pay, and PayPal. All payments are securely processed to ensure your information stays safe.
Is Buying On-Line Safe?
Yes, buying online from FAV is completely safe. We use secure payment gateways and encrypted checkout processes to protect your personal and payment information. Your privacy and security are our top priority.
How do I place an Order?
Placing an order on FAV is easy. Just browse our collection, choose your preferred size and color, then click “Add to Cart.” When you’re ready, head to checkout, fill in your details, and complete your payment. You’ll receive a confirmation email once your order is placed.
How Can I Cancel Or Change My Order?
Placing an order on FAV is easy. Just browse our collection, choose your preferred size and color, then click “Add to Cart.” When you’re ready, head to checkout, fill in your details, and complete your payment. You’ll receive a confirmation email once your order is placed.
If you have any questions, feel free to reach out at wearefav.au@gmail.com we’re happy to help!
Where Do Orders Ship From?
At FAV, we partner with trusted global manufacturers and logistics centers to ensure the highest quality and fastest delivery possible.
Depending on stock availability and your location, your order may be fulfilled from one of our international warehouses.
This process allows us to offer worldwide shipping, efficient delivery times, and consistent product standards across all regions.
How Can I Return my Order?
If you'd like to return a product, just email us at wearefav.au@gmail.com within 14 days of receiving your order. Items must be unused and in their original condition. Once approved, we’ll send you return instructions. Please note that return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
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